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Shipping Policy

At MixedCustom, we aim to deliver your custom creations as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:


1. Processing Time

🛠 Standard Orders: 7–10 business days (production + quality check)
⚡ Express Orders: 3–7 business days (additional fee applies)

Note: Processing begins after payment confirmation and final design approval.


2. Shipping Options & Delivery Times

Shipping Method Delivery Time (After Processing) Regions Covered
Standard Shipping 5–10 business days Worldwide
Express Shipping 3–7 business days Select countries
Local Pickup 1–2 business days (notify when ready) [Your Location]

Delivery estimates exclude customs delays (see Section 5).


3. Shipping Fees

  • Calculated at checkout based on order weight, destination, and shipping method.

  • Free Shipping: Available for orders over [59] USD .


4. Tracking Your Order

  • You’ll receive a confirmation email with tracking details once your order ships.

  • Check status via:
    🔗 [Carrier’s tracking portal] (link provided in email)
    📧 service@mixedcustom.com (for assistance)


5. International Shipping & Customs

🌍 Duties/Taxes:

  • Buyer is responsible for any import fees or customs charges.

  • Fees vary by country; check local regulations before ordering.

📦 Address Accuracy:

  • Double-check your shipping address at checkout. We’re not liable for delays/loss due to incorrect addresses.


6. Delays & Lost Packages

⚠ Potential Delays:

  • Weather events, carrier disruptions, or customs inspections.

  • We’ll notify you if your order is affected.

🔍 Lost in Transit?

  • Contact us after 15 days (standard shipping) or 7 days (express) for investigation.


7. Returns Due to Shipping Issues

If your item arrives damaged or incorrect:

  1. Email us within 7 days at service@mixedcustom.com with photos.

  2. We’ll cover return shipping and send a replacement/refund.


8. Contact Us

For urgent shipping inquiries:
📧 service@mixedcustom.com